Portal Guides

Electronic Payment Options

Our Association owner portals offer several options for electronic payment, including ACH, credit card, and automatic payments.

Log in to your portal as usual. Then, select the "Pay Now" button below your balance on the  upper right area of the screen.
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Automatic Payment

After selecting the "Pay Now" button, you will be redirected to the PropertyPay website. Here, you can sign up for an account to create a recurring, scheduled (automatic) payment. 
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One-Time Payment

Or, scroll down and verify your information. Then select the ACH or Credit Card options at the bottom of the screen to submit a one-time payment.
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PropertyPay PDF Guides

First Citizens has prepared PDF guides for both one-time and recurring, scheduled (automatic) payments. These guides also have the contact information for their support team who can help with payments.
ONE-TIME PAYMENT PDF
AUTOMATIC PAYMENT PDF

Share Contact Info in Directory

Open Profile Settings

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Check Box Next to Info to Share

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Link a Unit to Existing Account

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Enter Association Name

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Select Address or Unit Number

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Input Account Number

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Link Successful

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New Home Page

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Unit Select Page

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Open Board Area

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Select Document Repository

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Select a folder, then drag and drop documents into the folder

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