Life Safety Emergency
With threats to life safety (ie. fire, flood, gas leak)Get to a safe place and call 911.
Assist any others in or near the building to safety.
Call the Mountain Valley emergency line at (970) 476-4464 ext. 0
Property Emergency
With no immediate threats to life safety (ie. water leak, no heat, sewer backup)Call the Mountain Valley emergency line at (970) 476-4464 ext. 0
Maintenance or Service Request
Regular requests for maintenanceSubmit a service request through your Association Portal
Follow up: Email our shared inbox at info@mvpmvail.com
Follow up: Call the office at (970) 476-4464
Day-to-Day Communication
Normal communication with Mountain Valley staffEmail the Manager you typically work with. You can see our Managers here
Follow up: Email our shared inbox at info@mvpmvail.com
Follow up: Call the office at (970) 476-4464
Important Contact Notes
Text is not a good way to contact us. Please email instead!
Submitting a service request through your Association Portal will allow you to track the progress as we work on your issue.
We strive to respond to phone calls within one business day and emails within two business days.